Arguably the greatest resource possessed by an establishment, be it a company, an institution, a corporation or government agency; is its human resources. This is the driving force behind most of the work done, and tangible productivity of any kind has to pass through them.

Many organizations, especially in Kenya, tend to look down on their customer service departments so much that when they want to down-size, they start with their customer service officers.

The Smart Selling Training Program is a customized sales training program by Smart Skills Trainers Ltd whose objective is to train sales teams to consistently perform at optimum levels and maximize their potential.

As a business owner or a manager in a corporation, you can improve your employee's productivity by taking them for a team-building retreat. Simply getting them away from the stressful hustle and bustle of the workplace can do them and you a world of good.